Celyxmed

Celyxmed Clinic

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Patient Satisfaction Survey

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Guest Information

Provided Healthcare Service

Initial Welcome

Transfer service
Clinic welcome and guidance
Patient consultant's attention

General Clinic View

Cleanliness of Exam/Procedure Rooms
General cleanliness and order
Comfort and atmosphere of the clinic
Respect for privacy and personal rights

Consulting and Information

Waiting time
Adequacy of info about the treatment process
Appointment planning and organization
Clarity of pricing and payment processes
Translator/Language support (if any)

Physician Services

Physician's attention
Time allocated by the physician
Trust in the physician's expertise
Adequacy of post-treatment information

Overall Conclusion & Comments

Very Poor
Excellent